Contact Us
A real person reads every message.
Phone
Hours
Monday to Friday, 10:00 to 18:00 IST, excluding public holidays
Registered address
Helixtop
TODO — building / door number and street, Thrissur, Kerala 679106, India
TODO — building / door number and street, Thrissur, Kerala 679106, India
What to write to us about
- Help using the product — support@helixtop.com
- Billing, invoices and refunds — support@helixtop.com, and see our refund policy
- Privacy requests and complaints — info@helixtop.com, addressed to the Grievance Officer
- Legal and contractual matters — legal@helixtop.com
How quickly we reply
We answer support email within one working day. Privacy complaints are acknowledged within 48 hours and resolved within 30 days, as required by the Digital Personal Data Protection Act, 2023.